CRAFTSFUNDING FAQ

WHAT IS CRAFSFUNDING? CRAFTSFUNDING is our crowdfunding platform for new products and projects. YOU decide what makes it to production.
HOW DOES IT WORK? At the beginning of each month, we unveil designs for a potential new collection. Customers then have 4 weeks to pre-order the products to lock in their price. We encourage your to share as much as possible because only products that reach their funding goal make it to manufacturing!
WHAT MAKES CRAFTSFUNDING ECO-FRIENDLY? With our Craftsfunding model, we only make what people decide and produce only what's needed. The packaging is made from 100% recycled paper and free from virgin plastic to help lighten our footprint.
WHY SHOULD I PARTICIPATE? Our designs stay on paper until you come to the table. By taking part in the Craftsfunding process, you get to bring these designs to life! Not only do you get to lock in a great price, but you'll be able guarantee that you'll get your hands on a great product. Avoid getting an out of stock message by participting.
WHO IS THE EARTH DAY NETWORK? EARTHDAY.ORG’s mission is to diversify, educate and activate the environmental movement worldwide. Growing out of the first Earth Day in 1970, EARTHDAY.ORG is the world’s largest recruiter to the environmental movement, working with more than 75,000 partners in over 190 countries to drive positive action for our planet.
WHAT IS THE CANOPY PROJECT? The Canopy Project improves our shared environment by planting trees across the globe. Since 2010, EARTHDAY.ORG™ has planted tens of millions of trees with The Canopy Project, working worldwide to strengthen communities.

EARTHDAY.ORG works with global partners to reforest areas in dire need of rehabilitation, including areas with some of the world’s communities most at-risk from climate change and environmental degradation. We have also conducted broad tree planting in the wake of environmental disasters.
HOW LONG IS THE FUNDING PERIOD? A Craftsfunding collection's funding campaign lasts 4 weeks.
HOW LONG DOES IT TAKE TO DELIVER PRODUCTS Each Craftsfunding project has an estimated shipping date, taking about 6-8 weeks from the final contribution date. We'll let you know if any issues with manufacturing or shipping arise.
WHEN AM I ACTUALLY BILLED? We'll charge your card upon checkout.
WHAT HAPPENS IF A PRODUCT DOESN'T REACH IT'S GOAL? Our Craftsfunding projects are almost always succesful and make it to production. If a project doesn't make it, we'll provide you a full refund or let you know if the design is slated to be produced for retail anyway.
CAN I JUST WAIT FOR THE PRODUCT TO LAND AT RETAIL? You could, but it's not advised. All Craftsfunding projects are limited by design. Not only do you lose out on a great price, but if you wait too long to contribute, then you might have missed out on that product forever.
WHAT IS THE REFUND POLICY? Because of the crowdfunding nature, all products are made to order thus every purchases from this campaign can only be refunded as store credits.